SolveYourProblem
eBusiness Series:
Fundraising
Essentials For Your Non-Profit:
How To Raise All The Money You Want
( 34 pages )
Recruiting a Fundraising Team
Fundraising is about teamwork. If you want to raise money for
your non-profit, you will have to let go of any vestigial
shyness you may have and start interacting with people.
For a non-profit, people are often the most valuable resource.
If you want to fundraise, then, you will have to build
a team of volunteers, workers, and other personnel who
will help you with your goals. In general, for a non-profit,
you will want most of your staff to be volunteers, although
you may need to hire some staff as well. Depending on the
amount of work involved in your fundraising idea, you may
need to recruit extra volunteers or group members just
to volunteer.
Who Volunteers?
Volunteers come
from all walks of life and from all age groups. In fact,
in North America alone, volunteers annually contribute many
billions of dollars of billable hours - for no money. There
are many reasons why people choose to offer work time for
no cost:
- Because they
support a cause
- To make a difference or contribute
to a community
- To right a wrong or a lack
they see in society
- To gain work experience
- To interact with other people
and meet others
- To do something they feel is
important
Approaching Volunteers
There are many
places you can find volunteers for your fundraising effort.
You can advertise for them in the newspaper or through word
of mouth. You can also advertise for volunteers at schools
(college and high school students are often eager to volunteer
in order to gain work experience and try out working positions).
Many cities also have volunteer bureaus that match up those
who want to volunteer with volunteer opportunities. This
can be a great way for you to find people to help you with
your fundraising project.
Once you have
a few people interested in volunteering, you will want to
speak with them about what they can expect from volunteering
for your non-profit. You should mention your fundraising
plans and note how you hope volunteers will be able to help
you. Then you should sit back and listen to what your potential
volunteers think. Volunteers should be able to follow through
and should be enthusiastic about your group. Be sure to mention
any benefits that your group can offer volunteers (a friendly
work environment, for example, or a reference letter).
Training
Volunteers
Once you have
some volunteers willing to help you with your fundraising,
you will need to explain to them what you expect from your
group and your volunteers. Some volunteers have little or
no work experience while others are professionals or even
leaders in their field. In either case, you will have to
let them know how you want things to be done at your non-profit
group.
To train your
volunteers, set aside some time to show your new recruits
around the offices or workspace of your non-profit (if you
have such a space). Tell them what the group does and how
the group got started. Allow your group to ask questions
and be sure to give them your fundraising plan so that they
can see how they fit into your group’s effort. Also, show
them any specific tasks that need to be done (operating a
cash register, for example, or writing out a tax receipt
properly) in order for them to do their volunteer work well.
Leveraging, Motivating, and Outsourcing
Your volunteers
are your responsibility, which means that you will be the
one who has to work hard to ensure that they are motivated
and doing the work they volunteered to do. Often, volunteers
who have a genuine desire to get job experience or volunteers
who have a great interest in a specific cause are those will
work the hardest and will do what needs to be done.
However, you can
make all your volunteers more enthusiastic about helping
your fundraising plan if you listen to what your volunteers
want or need from their volunteer experience.
Providing a pleasant
work environment, at least occasionally interesting work
for them, and even motivating them through prizes or praise
can make your volunteers feel better about working for your
non-profit. Building a team atmosphere through occasional
meetings can also help motivate your team.
You need to make
sure that your volunteers have enough work to do so that
they don’t feel insignificant or overwhelmed. Generally,
you should find out from each volunteer how much work feels
right for them and then offer them that amount. If you notice
that some volunteers seem to like or be very adept at specific
work, try to offer that sort of work to those volunteers.
Not only will things get done more effectively, but your
volunteers will be happier.
If your volunteers
are overworked, outsource some work to new volunteers. If
you are overworked, try asking to see whether any volunteers
would be interested in taking on a larger workload.
Dealing With Volunteers
Your volunteers
are like your donors - they are people who offer their services
to you at no charge. It is insensitive and often ineffective
to treat them as employees. You should be happy that there
are people willing to help you with no money as a reward.
You should also try to give your volunteers some value for
their experience - either by offering them work experience
or a truly friendly atmosphere or some other perk. You should
also periodically express your appreciation for your workers,
much as you would express your appreciation for the money
that donors give.
Remember: To many,
time is more valuable than even money. Your volunteers are
offering you a valuable resource by offering you their time.
Do not squander this gift or take it for granted.
If you have trouble
with volunteers - either because volunteers do not seem to
be doing their work or seem to be creating drama, be sure
that you continue to work with your volunteers rather than
taking on an employer or disciplinary role. In many cases,
conflict or idle time can be avoided by clearly telling volunteers
what is to be done and by what time. Ask for volunteers for
specific tasks, assign those fundraising tasks, and then
set a deadline on those tasks. That way, each person will
know what they are to do and by when.
Many conflicts
among volunteers can also be avoided with a little planning.
Try to match tasks with volunteer personalities. Outgoing
volunteers will often do well interacting with donors, while
quieter volunteers can be quite useful handling email or
letter correspondence or doing market research. If you notice
tensions among volunteers, offering to let volunteers work
apart until things settle down can be effective. On a larger
fundraising project, there is often enough room for every
one.
Above all, keep
lines of communication with your volunteers open. A team
attitude can go a long way. If your workers feel comfortable
talking to you, they will be happy to let you know what you
need to know in order to organize your work force most efficiently.
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