start a home business
work at home business : business.solveyourproblem.com
make more money with business opportunities
E-JUNKIE HELPS YOU SELL ONLINE
E-junkie provides shopping cart and buy now buttons
to let you sell downloads and tangible goods on your website,
eBay, MySpace, Google Base, CraigsList & other websites

using PayPal, Google Checkout, Authorize.Net,
TrialPay, 2CheckOut & ClickBank
.

[ NO Transaction Limits or Fees & NO Setup Fee ]


 

How To Call Leads Effectively
by: Dawn Roberts

 

When it comes to calling prospects, the telephone becomes a three hundred and fifty pound weight for some individuals. I'm going to share some secrets with you that will rid you of your apprehension to pick up that phone!

If your home business relies on you calling leads and prospects, I guarantee you that your success or failure is directly in keeping with your ability or reluctance to pick up the phone!

If you've read many of my ramblings, you've already realized that I take everything down to its simplest form. Calling leads is no different. If you look at your phone with fear or trepidation, you may build a mediocre business. However, you'll never reach the heights of success you're capable. It's really that simple.

Well, fear not! Follow these simple and straight forward tips to overcome your phone-phobia!

  1. Grab yourself a pen and some paper and write down the purpose of calling your prospect. If your initial contact is to make an appointment for a presentation, write that down. If your purpose is to sell them your product, write that down. You must be aware and mindful of your purpose.
  2. Write down a 45 second commercial about your product or service. When I say, commercial, I don't mean 45 seconds of fluff and hype. Make it an informative teaser that will lead your prospect to your purpose.
  3. Write down your own 45 second testimonial about why you started your own business and how your product or service has changed your life.
  4. Be aware and be prepared for objections. If you know what the typical objections are, write them down and then address them on paper. That way, you'll be able to deal with them when they arise. For example, if you know a common objection is "I don't have time", write down how your product or service saves time. You'll then be able to say "And that's exactly why you need ....."
  5. Now that you have the bare bones of your "script", write out your outline of what you're going to say. However, don't be rigid about it. This is supposed to be an outline, not something you'll regurgitate verbatim each time you call a prospect.
  6. Practice with anyone and everyone who will stand still long enough for you! Ask them to respond to you the way they would if it were a complete stranger calling them. Ask them to come up with objections. This is role playing and it is most definitely one of the best tools you can use to become comfortable with calling your leads.
  7. Telephone posture is extremely important. People feed off your posture. You must be professional and have a smile on your face while on the phone. As strange as it may seem, smiles do travel through phone lines. If you sit up straight in your chair, put a smile on your face while being mindful of your purpose, I guarantee your success will at least double!
  8. Ask questions that will elicit positive responses. Doing so, puts your prospect in a naturally receptive frame of mind. Calling a lead is not meant to be a monologue. Include them in the conversation. Get to know them and their hot buttons. What this means is if your business sells safe and educational children's toys at wholesale prices, find out if your prospect is a mother or grandmother of young children. Ask them if they're concerned with their child's education and safety. Ask them if they've ever wanted to give their child a toy they knew would help with their child's development and wouldn't cost an arm and a leg.
  9. Be thankful for immediate No's! Personally, I'm happy when someone says No right off the bat. That simply gives me more time to spend with the receptive individuals. Don't waste your time trying to convert the No's. Thank them for their time, hang up the phone and say, Next!
  10. Here's a big secret for those who are calling prospects to set up presentation appointments! If your lead ever says to you, "This doesn't sound like it's for me", you've said too much and haven't kept your purpose in mind. If what you have to offer requires a presentation in order for the individual to understand, do not try to explain it on your initial call. It's impossible to explain something that takes 15 or 20 minutes to present. Your purpose is to set the appointment - that's it! If they ask you to explain it, tell them you're on your way out the door but you'd love to schedule a better time to tell them everything you have to offer!
  11. Again, if you're calling to set up presentation appointments, confirm the appointment by email or call and leave a reminder message before the actual appointment. Ask your prospect to contact you if he or she is unable to attend.
  12. Finally, if your prospect is not responding in the manner you'd like (i.e. being rude, belligerent or argumentative), cut the conversation off by saying, "I'm sorry, this doesn't seem to be something you're interested in at the moment. Thank you for your time." Remember, you are not at the mercy of your prospects and you should never have to tolerate someone's rudeness or lack of respect.

I hope that you've realized by now that calling prospects, when done properly, is not an intimidating task at all. It will become quite relaxing and you'll have a lot of fun talking to people from different parts of the country!

Good luck and don't forget to smile!

# # # # #

> Home > Articles: Main Page

About The Author:

The author, Dawn Roberts, is the creator of www.Ideas-For-Home-Businesses.com - your complete home business resource. IFHB will help you from the planning stage, straight through to marketing your ideas for home businesses! Learn how you can start, maintain and propel a phenomenally successful home based business!

 

Like This Article?
Want More?

Click Here To
Connect To
This Channel's
Index Page.

   

Hot Channels
For The Past 7 Days:

Start a Home Business
(1,365 views)
Fundraising "How-To"
(750 views)
Stock Trading
(628 views)

Forex Trading
(609 views)
Networking
(441 views)
Start a Craft Business
(423 views)
Sell On eBay
(392 views)
Start a Retail Business
(337 views)
Coaching / Consulting
(289 views)
Start a Business
(284 views)

Top How-To's
For The Past 7 Days:

Common Stock
vs Preferred Stock

(91 views)

Start a House
Cleaning Business

(71 views)

Fundraising:
Best Way To
Raise Money

(66 views)

Retail Store:
Business Plan

(66 views)

Penny Stocks &
High Risk Investing

(62 views)

Hedging Forex
(60 views)

Top Work-At-Home
Hobs

(58 views)

Medical Coding
Work-At-Home

(54 views)

Fundraising
Strategies & Ideas:

(49 views)

Start a Restaurant
Business

(47 views)

Work At Home
Data Entry

(46 views)

Forex Trading For
Beginnners

(43 views)

Start A
Cleaning Service

(40 views)

Developing A
Fundraising Plan

(36 views)

[ more... ]

 

Small & Home Business : The Top Tools, Advice, Sites & Resources

Entrepreneur Magazine's Business Start-Up Guides
Dozens Of Business Ideas Researched By Experts.

Online Meetings & Events Made Easy
GoToMeeting / GoToWebinar. Try It Free For 30 Days.

21 Success Secrets Of Self-Made Millionaires
by Brian Tracy. Become a Millionaire Faster & Easier.

Financial Abundance Now!
Want To Earn More, Keep More & Invest Like A Pro?

Accelerated Sales Success Now!
I'll Turn You Into A Prospecting Fanatic & A Top Closer
.

Guerrilla Marketing Success : Free Audio CD
Make Business Prospects Chase You Like Crazy.

 

Access Your PC While Traveling
WebEx PC Now. Try It Free For 30 Days.

Make Easy Google Income : Software CD Free
Literally Anyone Can Learn How To Do This.

5 Days To Success With Google AdWords™
The Gold Standard. Increase Your Sales In Just Minutes.

Vista Print : Biz Cards & Printing - Save Up To 90%
We're Affordable, Fast, Easy & Convenient To Use.

Compare Business Insurance Quotes & SAVE
Save 40% Or More. Industry Leading Companies.

How To Write a Whitepaper
The Most Powerful Way To Attract New Customers Fast.

Small & Home Business Merchant Services

Merchant Account Frequently Asked Questions
A - Z Glossary of Merchant Terms. Pros & Cons.
What To Watch Out For..

 

Accept Credit Cards On Your Web Site
I Can Find The Best & Most Affordable Solution.
All Merchants Welcome. US & Overseas.

Home | Self Improvement | Small / Home Business | Merchant Accounts | Advertising | Technology | US Elections & Politics
Relationships / Dating | Autos | Gardening | Home Improvement | Pets / Animals | Shopping / Hobbies | Sports | Travel
Directory / All Channels | RSS / XML Feed | Contact | Site Map

SolveYourProblem.com Downloadable "How-To" Guides

AddThis Social Bookmark Button      AddThis Feed Button

© Launch 3, LLC All Rights Reserved